Our Services

Adult Community Health Services

Image of Community Nurse at Haslemere Hospital  

Who are we?

Adult community health services support and care for patients in the community, maintaining their health, independence and preventing unnecessary hospital admission.

We work alongside services provided by GP practices, Royal Surrey County Hospital, Ambulance, Social care and other care organisations. We work in partnership with Procare Health.

Who can access Adult Community Health Services?

The service is available for adults aged over 18 who are registered with a Guildford and Waverley GP.

 

What services can be arranged to support me?

Proactive care          

  • District Nursing including OOH

  • Proactive Care Service

  • Tissue Viability Service

  • Multiple Sclerosis Specialist Nurse

  • Parkinson’s Nurse Specialist

  • Heart Failure Service

  • Continence Nurse Specialist

  • Speech and Language Therapists

Intermediate care     

  • Crisis Response

  • Rapid Response Therapy

  • Home First

  • Community Rehabilitation Team       

Place based care

  • DATC

  • MSK physio

  • Podiatry service

  • Lymphoedema service

Who are Procare Health?

Procare Health is a Federation for GP practices in the Guildford and Waverley area.

GP Federations allow GP practices to remain as independent units whilst providing an overarching organisation, which enables practices to join together to take on joint contracts.

These can include referral management services, delivering GP services in the Emergency, Department, extending GP opening hours, building better IT for general practice as well as supporting contracts like adult and community health services.

How can I access Adult Community Health Services?

This would be through referral from your GP, health or social care professional or following a discharge from hospital.

You are able to enquire about services by calling the Community Co-ordination Centre on 01483 362 020.

What happens once I have been referred to the Community Co-ordination Centre?

 

When your referral is received either by email or phone an administrator will ensure we have taken a detailed history of what your health concern is to enable the clinician to identify the appropriate services to support you.

The services identified will then contact you to arrange an appointment.

What should I have ready for the visit?

Please share your personal details, giving your next of kin contact details and details of medication that you are on or any hospital discharge letters.

Provide the visiting community service team member with hand washing facilities and paper towels if you are being seen at home.

When is the service available?

We work 365 days a year working from 8am – 8pm each day.

 

How can I tell you what I think of the Adult Community Health Services?

We very much value feedback from all of our patients, and may ask you to complete a satisfaction questionnaire after your appointment.

 

How can I contact Adult Community Health Services?

Please ring our Community Co-ordination Centre on 01483362020.

Royal Surrey Charity