Getting here

Picture of Royal Surrey County Hospital

Getting to Royal Surrey County Hospital

There are a number of options for you to choose from when travelling to Royal Surrey, but we would recommend using public transport wherever possible as on-site parking is very limited. If you do come by car, please allow extra time to park before your appointment.

If you need to use a wheelchair while you are here, you will find these just inside the main entrance. Please return them when you leave for other visitors and hospital users.

Travelling by rail

There are frequent train services from many of the surrounding areas to Guildford.

Guildford Train Station is on the main line between London Waterloo and Portsmouth, with Reading and Dorking connections.

A fast, frequent service is available with trains running approximately every 20 minutes.

For further information contact the 24 hour Passenger Information line on 08457 484 950

From the train station it is possible to travel to the hospital either by bus or taxi.

Useful links

National Rail

Travelling by bus

Which bus to get

Safeguard Buses operate a regular service to Royal Surrey from Guldford Town Centre, via the train station, with buses running every seven or eight minutes.

You need to catch route five to the hospital and route four back into Guildford Town Centre.

The buses run at different frequencies at weekends and on public bank holidays. For more information, click here.

Also available:

  • Arriva route A (via The Chase, Circular)
  • Stagecoach route 1 (via Surrey Sports Park / University of Surrey)
  • A return to Guildford picks up directly outside the hospital Main Entrance (Bus stop HT1).

Useful telephone numbers and websites:

Travelling by bicycle or motorcycle

There are covered stands and secure storage for bicycles and motorcycles at the front and rear of the hospital.

Cycling to Royal Surrey

From the www.surreycc.gov.uk/ website there is a section on Cycle Guides.

Surrey Cycle Guide No. 4 provides a map showing recommended cycling routes and locations of cycling facilities in Ash, Farnham, Godalming, Guildford, Puttenham, Tongham and Worplesdon.

Travelling by car

Parking on site is very limited, so if you travel by car, please allow extra time before your appointment to get parked. Where possible, we advise that public transport is used.

Like most hospitals, Royal Surrey needs to make a charge for car parking. There is a pick up and drop off zone at the front of the hospital, next to the main entrance, which is free to use for 20-minutes.

Provisions for disabled users are available next to all entrances.

Payment options

On arriving and parking, visitors/patients now have three payment options:

Option 1 – pay by mobile app (using the ‘Waytopark’ app). Using this option you can easily top-up your car parking should your appointment be taking longer than expected.

Option 2 – pay and display (by cash or card). Tickets can be purchased at any of the machines in the car park or just inside the hospital entrances.

Option 3 – check-in/check-out (pay by card). Please note that if you use this option the cost of a weekly ticket will be held against your payment card and this can take up to ten days to be released. You can pay for the check-in/check-out facility at any of the machines in the car park or just inside the hospital entrances.

There are car parking signs in the car park providing full instructions if required.

Any enquiries or queries about parking should be directed to the CP Plus Parking office, which is located to the left of the doors into main reception or by calling 01483 571 122 ext 6962.

Car parking tarrifs

Effective 1 July 2019

Up to 1 hour – £3.40
Up to 2 hours – £4.50
Up to 3 hours – £5.00
Up to 4 hours – £5.50
Up to 6 hours – £6.50
Up to 24 hours/daily rate – £9.50
Weekly ticket – £20.50
Oncology / Blue badge holders – £4.00 (per day)
Oncology / Blue badge holders weekly – £10.00

Those who are in receipt of certain benefits or of low income (see below) will qualify for reimbursement of this charge.

Travelling by taxi

The taxi ranks in Guildford are situated at the railway station, adjacent to the Friary shopping centre and at the top of the High Street.

Alternatively, you may wish to contact local firms.

There is a freephone link from the hospital to City Cabs. The telephones for this service are situated adjacent to the main entrance reception desk and in the Radiotherapy reception of St Luke’s Cancer Centre.

Income support or low income

If you are on income support or low income you may qualify for reimbursement of some or all of the costs of travelling to your appointment, including the expenses of any escort if the hospital has recommended that you have one.

These costs can be claimed as a cash payment at the hospital Cashier's Office during opening hours of Monday-Friday, 9.00am-1.00pm provided you produce evidence of eligibility.

Details of eligibility can be found in the HC12 booklet available from the Cashier's Office.

Alternatively, outside these hours, HC5(T) forms will also be available from outside the Cashier's Office to reclaim costs via post.

Royal Surrey Charity