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Royal Surrey NHS Foundation Trust offers a range of services. You can use our A-Z menu to view information pages on many of our services.

Emergency Department (A&E)

  • Base: Royal Surrey Hospital
  • Directorate: Access and Medicine
  • Service Manager Lead: Richard Gerold

About the service

Open 24 hours a day, 365 days of the year, the Emergency Department at Royal Surrey County Hospital offers a full spectrum of specialist emergency services including Medical, Surgical, Paediatric, and Gynaecology and Obstetrics. 

Our Emergency Department has just undergone an £8 million rebuild with a new Minor Injuries area, Paediatric area, Clinical Decisions unit, Fit to Sit area and dedicated ambulance cubicles.  We are also a Trauma Unit in the South West London and Surrey Trauma Network. 

Our dedicated Paediatric assessment area is staffed with specialist Paediatric nurses 24/7, and has a dedicated HDU (High Dependency Unit).

Our Clinical Decisions Unit (CDU) is for patients needing a few hours of acute treatment but who do not need to be admitted to hospital.

The Emergency Department is an Emergency Medicine Consultant led service 7 days a week.

We have an Emergency Nurse Practitioner service 15 hours a day, 7 days a week.

Patients can access the Emergency Department either by presenting themselves, being sent by their GP, or via an ambulance or air ambulance. Patients can also be referred from walk-in centres and the Minor Injuries Unit at Haslemere Hospital.

Information about your care

On arrival patients are assessed by an experienced emergency nurse.  This assessment is called streaming and is designed to ensure patients can be assessed early, prioritised in terms of their medical needs and directed to the most appropriate service to continue their care.

Such services may include advice to attend alternative services which may be more appropriate, including your own General Practitioner, your local Walk-in-Centre, your local Pharmacist, NHS 111 Helpline.

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