Emergency Department

Open 24 hours a day, 365 days a year, the Emergency Department (ED or A&E) at Royal Surrey County Hospital offers a full spectrum of specialist emergency services including medical, surgical, paediatric, and gynaecology and obstetrics. 

If your condition is not life-threatening then please contact NHS 111 before coming to the Emergency Department. They can help you right away and if you need urgent care then NHS 111 can book you in to come to the Emergency Department to seen quickly and safely.

Service details

The Emergency Department is an emergency medicine consultant-led service open seven days a week.

We have an Emergency Nurse Practitioner service 15 hours a day, seven days a week.

Our dedicated paediatric assessment area is staffed with specialist Paediatric nurses 24/7, and has a dedicated high-dependency unit (HDU).

Who is eligible for the service?

The Emergency Department is for patients requiring emergency care for serious and life-threatening conditions, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds
  • stroke
  • major trauma such as road traffic accidents

People who attend the Emergency Department are seen and treated in order of clinical priority and not in the order they arrive; this means an attendance with a minor injury or ailment may result in a long wait as we treat those who need our specialist support.

How to access the service?

Patients can access the Emergency Department either by presenting themselves, being sent by their GP or NHS111, or via an ambulance or air ambulance.

Patients can also be referred from walk-in centres and the Minor Injuries Unit at Haslemere Hospital.

Read more about attending our Emergency Department. 

Meet the team

  • Will Niven, ED Consultant and Clinical Lead
  • Rob Kalebka, ED Consultant and Deputy Clinical Lead
  • Claudette Cadien, ED Matron
  • Rod Cowell, ED Lead Nurse
  • Chalce Padernal, ED Lead Nurse
  • Sonia Toombs, ED Lead Nurse
  • Carlo Arrigo, ED Consultant
  • Georgie Blanco, ED Consultant
  • JD Brown, ED Consultant
  • Pankaj Gurung, ED Consultant
  • Sophie Hardy, ED Consultant
  • Behnaz Mahmoodian, ED Consultant
  • Mark Pontin, ED Consultant
  • Rachel Vivian, ED Consultant
  • Sajjad Pathan, ED Locum Consultant
  • Ahmad Elmarakby, ED Locum Consultant
  • NIcci Millard, Head of Service
  • Susan Palmer, ED Specialty Manager