Feedback
Maternity Feedback
NHS Friends and Family Feedback
The nationwide NHS Friends and Family Test is a quick and anonymous way for NHS services to gain feedback about the care they are providing. It is a opportunity for you to tell us how you think our maternity service is doing at four key points in your care: Pregnancy, Birth, Postnatal and Community.
You will be asked if you would be happy to recommend our services to your friends and family if they needed maternity care. Your response, along with any additional comments, helps us evaluate the quality of care we are providing and make improvements where necessary.
Pregnancy care in community and hospital settings, including; planned appointments, hospital visits, scans and parent education classes. Recommend to be completed at approximately 36 weeks
Labour and Birth Care Feedback
Your care during labour and birth across all of our birth settings: Homebirth team, Midwife Led Birthing Suite, Delivery Suite and Theatre
Your care in hospital after the birth of your baby.
Your post birth care in the community following discharge from the hospital, or after a homebirth, until you are discharged to your Health Visiting Team.
Maternity Parent Portal Feedback
Do you have positive or constructive feedback about our bespoke Royal Surrey Maternity Parent Portal?
What elements have been the most useful?
Is there any information you think we should add to our library of resources?
Maternity Voices Partnership
The Maternity Voice Partnership represents the birthing people that use our service. The aims and intentions of this group are to provide an inclusive, active and safe space to share thoughts and feedback relating to maternity services at the Royal Surrey.
Our MVP listens to our users and their experiences in order to provide feedback to your midwives, doctors and the Clinical Commissioning Group (CCG) .
MVP’s look at topics that are important to our parents and make recommendations on how maternity care can be improved.
Contact the Royal Surrey Maternity Voices Partnership group via email rsch.mvp@gmail.com and follow their Facebook page @royalsurreymvp
The Royal Surrey MVP is seeking a passionate and enthusiastic Vice-Chair to join the MVP leadership team . Explore the job description for full details and complete the application form if you are interested in the role.
Co chair Job Description.pdf [pdf] 1MB